Privacy Policy

Welcome to www.theclaymug.com (hereinafter referred to as the “Site”). We take your privacy very seriously and are committed to protecting your personal information. The following Privacy Policy details how we collect, use, and protect your information.

1. Information Collection
   When you visit this Site or interact with us, we may collect the following types of information:
   Personal Information: This includes your name, email address, mailing address, and phone number. This is primarily collected when you register for an account, place an order, or contact us.
   Non-Personal Information: We may collect information about your visit to this Site, such as your IP address, browser type, access time, pages visited, and other website behavior. This information is used to analyze and improve our services.
2. Use of Information
   The information we collect will be used for the following purposes:
   Processing and administering your orders;
   Providing customer support and resolving your inquiries;
   Notifying you about order status, product updates, and promotions;
   Improving our products and services;
   Analyzing website traffic and usage to enhance your user experience.
3. Information Sharing
   We promise not to sell, rent, or otherwise improperly disclose your personal information to third parties. We may share your information in the following circumstances:
   Service Providers: We may share your information with third parties who provide services (such as couriers and payment processors) to facilitate order processing and service provision.
   Legal Requirements: We may disclose your information where required by law to comply with laws and regulations or to protect our rights.
4. Data Security
   We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, modification, or destruction. Despite our security measures, no online environment is completely secure, and we cannot guarantee the absolute security of your information.
5. Your Rights
   You have the right to access, correct, or delete the personal information we hold about you. If you wish to exercise any of these rights or have any privacy-related questions, please contact us.
6. Contact Us
   If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
   Email: harmonics@theclaymug.com
7. Changes to Privacy Policy
   We may update this Privacy Policy from time to time. All changes will be posted on this page and will be effective on the date they are posted. Please check back regularly for the latest information on this Privacy Policy.

Thank you for trusting www.theclaymug.com, and we will continue to work hard to protect your privacy and personal information.